Home / Case Studies / Proof of Customer: Cost Savings / Problem Solving / ROI
The Challenge:
A major OEM engine manufacturer had a large defense customer that was changing out models in a specialty military vehicle. The engine OEM needed 2,000 engines packaged during the week of a shutdown.
The Solution:
Export Corporation jumped in head first and set up a satellite facility to pack 2,000 engines in 4 days. This included scheduling and routing 13 truckloads a day, receiving engines on racks from the OEM facility, and shipping out the packaged product from our satellite facility. We designed the engine package with a convertible base to facilitate multiple engine contenting stages.
The Result:
The OEM engine manufacturer was able to get their engines to the customer in half the time time allowed during the shutdown. Serious problem solved.
An aerospace engine supplier manufactures and assembles a jet engine part valued around $80,000. They were using a complicated wood box that was difficult to handle, required a lot of floor space, and was costly upfront and in shipping weight. Above all, it was made of low grade lumber that left shards of wood, dust and a mess in the end customers white facility where final jet engines are assembled.
The Solution:
We went onsite to review the problems, take dimensions of the part, and gather all information necessary to design a custom wood box. In under 2 days, our packaging engineer designed a custom wood box using higher quality and significantly less lumber than the previous solution.
The Result:
Not only does our wood box cost 40% less than the previous solution, both our customer and their end customer have significantly reduced the amount of handling and labor involved with the packaging. This also resulted in lower shipping costs, use of less floor space at both facilities and above all it is now a returnable container due to the overall quality of the wood box.
Our first post to the Export Corporation news page, is our very FIRST piece of video content. For a company that has been around for over 70 years, our focus has always been on the customer: “What is the right thing to do? How can we make this order happen for them yesterday? What can we do better next time around?”
We are a company full of long time employees that share their knowledge with the hungry young employees that are eager to succeed. In a supply chain service business, success is at the hand of your customers happiness. We strive on a daily basis to tackle a wide variety of projects that have a unique set of challenges. Projects that require the utmost attention to detail and quality. This is why we are often referred to as our customer’s packaging division.
